Very professional and courteous. Explained their procedures thoroughly and were always prompt in answering any questions we had. Highly recommend Adam Ross and his company.
Easy scheduling - affordable - nice work - very professional
You never want your basement to flood but you do want Ross to clean it up! They are always professional and very easy to communicate with in every step of the process. Every turn they went above and beyond to take care of our needs and were very clear about their pricing.
First time using this company, staff was prompt, friendly, and my carpets look great, however I am not giving a five star due to one of my rentals were occupied at the time and only one technician was sent and one person could not move the furniture in the home by themselves another tech should have been sent when a residence is occupied to help with furniture moving. Overall good job.
Wonderful Service! Very Helpful!
Very impressed with the job they did. Had living room and hallway carpets cleaned, carpets look amazing!! Appreciated text and phone call before arrival, and they arrived right on time!! Very friendly as well!! Would recommend to anyone!
I just recently bought a new house and wanted the carpets cleaned. Ross was able to get me an appointment very quickly. They arrived on time and worked very efficiently, taking only 40 mins to clean 4 empty rooms. They were very friendly and helpful, and let me know exactly what they would do for cleaning. Carpet was completely dry the next day. I greatly appreciated their professionalism, and would definitely recommend them to anyone needing carpets cleaned!
Was convinced I had a blockage in my dryer vent. Service tech Justin came out and helped me determine my main dryer vent line exhausted somewhere else with no blockage or line break. He was extremely thourough and made sure that there was no blockage by snaking the duct work. Very pleased with my experience and would use them again.
Highly recommended. I have used them for years for regular carpet cleanings and three times for emergency situations for water, moisture and mold removal. Professional, on time, and reasonably priced.
We have used Ross Restoration since they opened their doors. There are many cleaning companies but we stay where it works for our company. They are trust worthy and caring!!! We recommend them only!!! Thank you Ross Restoration!!!