Preferred Air has 37 Customer Reviews with a  aaaai  Rating
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Review by Dan Martin

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Only air conditioning company I would use . Honest , professional and reliable.

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Review by Jr Gonzales

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Review by Jessica Lukens

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I cannot recommend Preferred Air highly enough.My husband, newborn and I just moved into a new house and thought (perhaps foolishly) that we wanted to raise the ductwork in the kitchen, living room and hallway before we settled in. I looked on Yelp and Google and had a couple of companies come in to do an estimate. Daniel (from Preferred Air) was kind, personable and upbeat. And had a great price. Personably, he was my first choice immediately.Although he recommended that we remove all our old insulation, we thought that was cost-prohibitive and so declined. Because of the mess it would make to do the demo first (even thought that would have been the easiest for them), Daniel told us they would put all the new ducts in before we ripped out the ceiling and then come back and take all the old duct work when we were done with the demolition (that was originally supposed to be done the same day per the quote) so that the home would be cleaner for our baby. They crawled through feet of insulation in an Arizona summer to complete the work. THEN when we started the demolition we realized that he was right and we really needed to remove the insulation (let’s remember this is not a review of our competency as DIYers ;) we called them back. He was responsive and made a few calls to change up his schedule so they could come in just two days later and get it all taken out for us. They were here at 6:30am and worked a full day to complete it. Kind, thoughtful and hard working with a very messy job. I’ve told Daniel I would buy a vertical plot in San Francisco from him at this point; he was so very right about what we needed done.We are thrilled with the thought they put into our new ductwork - they laid it out much better than the old, put in an extra return and thought about the positioning of the vents carefully, which was hard because our furniture was not yet positioned so they were constantly asking about the usage of each room.Honestly, the only negative we had was that some of the sheetrock near a return air vent got broken and needs to be repaired. But the house is old and the sheetrock is not attached frequently enough to the rafters, so that might have been entirely an issue with our house that would be hard to avoid when cutting a hole in bad sheetrock. I couldn’t tell you for sure.However, back to what we love about them. Additionally, they gave me a recommendation for a sheetrocker whom we love and he, in turn, recommended an amazing electrician. To us the community of craftsmen around them speaks highly of their work.Highly, highly recommend this company. If I ever have another job up their alley, I would hire them again in an instant.

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Review by Laurie Helgeson

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Preferred Air is one of the most professional and service oriented companies we have ever had the privilege of hiring. They were recommended to us by our Builder for the remodel of our new home. Daniel and his associates completely replaced our entire A/C system and did a fabulous job! Their service of the system has been outstanding. We highly recommend them!!Laurie & Grant Helgeson

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Review by Sarah Robertson-Lysdal

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My 3yr old unit quit working late Sunday night. I called preferred air 7am Daniel answered immediately and he was at my house 830am on a Monday morning. That is incredible! We have used Daniel to do some duct work before so we new he is honest and again he did an excellent job. Our house is already cooling down. Thank you Daniel and preferred air for being one of the GOOD, TRUSTED companies.

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Review by Garo Demirjian

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Preferred Air came to repair our air conditioner. We had a different local company out less than a month ago, and the repair wasn’t done, (even though we were told it was fixed). When we had same issues again a few weeks later, we called the previous company back out and was told it was a different problem this time and it was going to cost quite a bit more. We then contacted Preferred Air (from a referral). Daniel offered to come that evening and we opted to take their first appointment the very next morning. Daniel from Preferred Air was on time, responsive, polite, professional and he took and sent us photos before and after. Daniel and his worker even took the extra step to clean the trash and debris that was left up in our attic from the previous ac company workers. Our AC is repaired correctly and working great! We are very happy.

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Review by Madolce Briones

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Our AC unit had to be replaced during the height of summer. The expense of replacing an AC unit is no joke! We took our time and reseached for the best service provider because we knew who installs the HVAC unit is more important than the type of unit we buy. We spent two weeks interviewing 8 HVAC contractors and decided to go with Preferred Air over other top listed HVAC companies. Preferred Air gave us the most thorough inspection of our home and the bid was competitive! They are the only one who discussed about duct system, insulation, proper registers per room and took pictures of the attic to help explain the type of work they will perform. Daniel part-owner is very knowlegable and honest. He sat down with us and gave us detailed assessment and information to help us make informed decision. He never pushed anything on us. Daniel answered our follow up questions and provided us with requested documentations promptly. I highly recommend Preferred Air! CHECK THIS COMPANY OUT! They are Better Business Bureau accredited with no complaints. They did a superb job from start to finish. 3 workers showed up on install day and on time. The wokers are all part owners so they really do care about the quality of their workmanship. Daniel came back few days after the install to make sure our home is comfortable. Our family give Preferred Air 10 stars for the premium installation of our AC unit.

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Review by John Jordan

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Very fast in responding through yelp and arrived quickly!AC broke overnight and Preferred Air came out on a Sunday morning and had it back up and running within an hour.Daniel was extremely polite and always made me aware of cost before doing any repairs. Prices were super competitive and Daniel was extremely honest. Will definitely use again especially when I need to replace the whole unit. Also appreciated that Preferred Air was all electronic and no paper garbage. Thank you!

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Review by Phil Dutiel

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Thank you Preferred Air!! Craig came out on his day off and got my a/c back to life! Their team is awesome and does excellent, professional and timely work! Highly recommend!

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Review by Connie Hutzel

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10 Stars, if I could. We inquired on Home Advisor for an A/C company and had a "big" name company come out first to give us a quote. Then we decided to get a 2nd quote and Daniel w/Preferred Air came out. He spent quite a bit of time discussing our situation and was extremely pleasant to deal with. We opted for a new A/C unit and these four guys showed up a few days later, bright and early on a Saturday morning to begin the install. You could tell they had things planned out precisely - everyone knew where to go and what to do and they worked extremely hard until late in the afternoon in extreme heat. Daniel stayed longer to go over the thermostat instructions, etc. They were all so very pleasant. They returned the following week to make sure everything was working good. They returned again when we asked them to change the dampers a bit. They even came out late on a Sunday afternoon when a storm blew a fuse on the unit. It's never fun to spend money on this kind of thing, but if you have to, I would highly recommend Preferred Air. Thanks Daniel and Crew!!!

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