someone arrived within 30 minutes of my call. he replaced a condenser which had spotted immediately as the issue. within another 20 minutes, he was paid and on his way. I will be so happy to be able to sleep again. The downstairs alone was hitting 78°! Thank you!
They are quick to respond, they are reasonably priced and they have excellent people skills.
JD answered my initial call personally regarding my outdoor unit on my A/C. He met me at my home 2 hours later and arrived a few minutes before our scheduled appointment and was waiting on me to arrive. His truck was clean and professional and he likewise was professionally presented in work clothing that was clean and representative of his company. His tool kit was organized and he went right to work in diagnosing my issues. He was patient in answering all of my questions and he was very thorough in explaining the issues and what would need to be done to resolve them. He contacted suppliers for parts immediately and all repairs were made and my unit was running like new all within 4 hours from the time he arrived until it was complete. I no longer need to worry about who to contact for any heating or air conditioning service or repair. Good Guys Heating & Air Conditioning will be my "Go To" team from this point forward.
Called them on an air conditioner issue. They were out later that day and had it repaired in just a few minutes. Will definitely call them again.
Can't say enough great things about Good Guys Heating and Air Conditioning. Called last night ,they were here this morning and fixed my Air Conditioning. Price was fair and Brian was kind , knowledgeable and efficient. I would confidently recommend them to anyone.
The guys came out the next morning fixed it then didn’t try to overcharge me on anything. Would recommend them for anyone. they’re fair & know what they’re doing.
Great on time service.
Mark was fantastic!
Knowledgeable and professional.
Give that man a raise!
Had a great experience with JD and Good Guys. On time, got it fixed right and honestly. Will go back in the future for all our HVAC needs.
Went out of their way to come and look at a problem, came after hours, and on short notice. The service provided to the unit as well as the advice was spot on. Outstanding