I am grateful for having called this company. They were able to come to my house this afternoon after my hear didnt work the night before. They helped figure out that a previous company didnt set up my thermostat up correctly. Very happy I called.
Friendly staff with super quick response. Did a great job with finding the issue and repairing right away.
Fire and Ice were awesome and I would recommend them to anyone. I called them about getting an appointment to have a feed pipe for my residential boiler replaced and a pm done on it. I was expecting at least a week wait to have this done which was not a big deal. I told them that I was not at all expecting a rush to fix it because it hadn't gotten cold yet. The receptionist was very courteous and after talking with a tech she set me up with an appointment the same day, three hours later. Their tech Chris arrived and set to work. He had it done in ALOT less time than I anticipated, tested the system, cleaned up and left. He did a very clean and complete job and was also nice to talk with. Fire and Ice is my new heating and cooling contractor for life.
Excellent service, was quicker than what I was expecting!! Great Rep for your company
I had an AC unit not working and I needed a part on a Friday night that I knew would have to get through them and I happened to call them and they have a emergency line open 24 hours a day and within 10 minutes I met someone at the shop to buy the part with no problems and a decent price for it being an emergency. Our unit is up and running all thanks to fire and ice for letting me get the part even though the shop was closed!
I have had Fire & Ice service my air conditioner twice this year and both service calls were satisfactory. In spring I had them inspect and clean the unit and they did an excellent job of removing the years of build up of dirt, dust and debris from the outside unit. They also checked the coolant level and the unit inside.The second service call was due to the unit leaking inside. The serviceman found a large blockage in the drip pan so cleared that which has taken car of the problem. He also tested the coolant levels and air conditioner inside and out.I highly recommend Fire and Ice.
Excellent, timely service, and kind employees
Tevis was great, he was able to fix all the problems with the AC.