Johnny called bright and early and was over within ten minutes. He was friendly and willing to share any information regarding my heater that he knew. He looked over the control board and found a wire that had gotten hot and melted the jacket. After fixing that we chatted about the possibility of putting a new heater in. All in all very professional and up front about everything.
I would very highly recommend fire and ice for all of your hvac and plumbing needs. The customer service goes above and beyond to ensure the best experience possible. I will definitely be using them for all future needs.
They are right on it..Great Company
Very prompt service and wonderful customer service! Our technician, Johnny, was very knowledgeable and professional! They are a great company to do business with!
Great customer service!! Highly recommend!!
They came out the day I called them and were able to fix my ac within an hour. Very professional and friendly, would highly recommend!
Rock stars. Did an amazing job so happy
My air conditioner was leaking in my basement, called Fire and Ice and they were on my doorstep within 20 minutes. Air conditioner was fixed and going another 20 after that. Perfect service! I will be using them again!
Gave me quote and installed new AC unit quickly. Answered questions after the new AC unit was installed. Both office and field staff were great to work with.