Had a Great experience! They were very detailed on explaining the work that needed to be done. Affordable & fast, would recommend to anyone!
Very professional staff. Car fixed in a timely manner. I liked the way they sent out reminders on your appointment. Car is riding very nice after work on suspension. The free diagnostic test is a great way to make you aware of future problems. Highly recommend!
Outstanding customer service, expertise, and attention to detail. We need more than 5 stars.
Great mechanics at this garage! Fair prices!
So quick and friendly! Great communication, love the option for text updates. So great! Coming here for all our automotive needs from now on and will definitely be recommending to friends and fam!
Getting hit with a lofty unexpected car estimate can really be a set back. Visited Cousins automotive on a Friday with an estimate from a chain repair shop, they could see the panic that had settled on me already. Greeted with a smile, and a prompt and professional handling of my situation. I left with an estimate half the size and a smile on my face. Dropped off my car on Sunday and got it back on Monday afternoon, unexpectedly quick! I’ve known Nate for quite a while and his reputation of being a genuine, reputable, caring and honest individual holds true. His passion for automotive repair and just being a genuinely good person makes this place highly recommended. Feels good to be in trustworthy hands with the huge investment a vehicle can be.
Shout out to Cousins Auto for flushing all the fluids in my car today- now it runs optimally! Another shop wanted to flush with additives and junk, but not Nate!
Grateful for a ‘back-to-basics’, sincere mechanic shop that I can trust.
Thank you Nathanial Cousins for being a reputable, trustworthy business. Definitely worth the commute from Maine!
Got to it fast, did a great job, fair price, and couldn’t be nicer.
Nate replaced my battery right away and hundreds less than BMW dealer