Eight apartments with commercial spaces underneath
Friendly, Reliable, & Trustworthy. Austin was our technician and he is very dedicated to doing a good job. He takes ownership in his work and it shows he has been doing this work for a long time. He is very polite, courteous when leaving the work area he offered to vacuum or sweep up the insulation that fell from the ceiling while working there. He made himself available if we had any other issues over the weekend, he was on call, and said not to hesitate to reach out to him. Brown's also has a super fast response to email. The night we had an issue we received a reply and had a scheduled appointment for the following day. Very good service and a trustworthy company. The owner even followed up with us to ensure all the repairs were completed and satisfactory.
I called the day after a holiday expecting to have to wait several days for an appointment. I was surprised and relieved that they were able to come out an hour later. Austin was professional and explained what needed to be done to fix my hvac unit. Thank you for excellent customer service and I will definitely use your team again.
Great customer service and great quality workmanship as always!
Guys did awesome work today!!